MADE SIMPLE.

Superior Wireless Sound

Consider a Career at WiSA Technologies

We are at the forefront of technological innovation, driving progress through creativity and collaboration. Be part of our energetic and growing team.
We are continually looking for ways to build a smarter, faster, and more secure system. Work on cutting-edge projects that make a meaningful impact.
Ready to shape the future? Explore our career opportunities today.

What We Offer

Datavault AI, Inc. provides a comprehensive benefit package to eligible employees. Benefits are subject to change, but typically include the following:

  • Competitive salary and comprehensive benefits package.
  • A fast-paced, high-impact work environment.
  • Opportunity to work closely with executive leadership.
  • The chance to work with cutting-edge technologies and make a significant impact.
  • A culture of innovation, ownership, and growth.

For a complete list of benefits, and for more specific information, please reach out to the hiring manager or contact in the position listed.

Open Positions

Investor Relations Manager

JobTitle: Investor Relations Manager          

Location: Philadelphia, Pennsylvania

Job Type: Full-Time, Onsite

About Us: Datavault AI Inc. (formerly WiSA Technologies) is a leading innovator in immersive multichannel wireless audio and AI-driven data monetization. We are dedicated to delivering cutting-edge solutions and exceptional customer support across a wide range of industries.

The company operates through three primary divisions:

  • Data Science Division – Provides high-performance computing (HPC) software applications and Web 3.0 data management licenses for industries including biotech, energy, education, fintech, real estate, and healthcare.
  • Acoustic Science Division – Licenses spatial and multichannel HD sound transmission technologies under the ADIO®, WiSA®, and Sumerian® brands, serving sectors such as sports & entertainment, events & venues, automotive, and finance.
  • CSI Division (formerly CompuSystems, Inc.) – Acquired in 2025, CSI is a premier provider of event registration, lead retrieval, and data analytics services. Now operating as a core part of Datavault AI, the CSI Division enhances our capabilities in the live events space and beyond, delivering intelligent, scalable, and customer-first solutions for trade shows, corporate events, and experiential activations.

Together, these divisions position Datavault AI at the forefront of data-driven innovation, immersive technology, and operational excellence.

Job Description: We are seeking a strategic and detail-oriented Investor Relations Manager to lead our communication efforts with investors, analysts, and financial stakeholders. This role is responsible for articulating the company’s financial performance, strategy, and vision, while building strong relationships across the investment community.

Responsibilities:

  • Develop and execute the company’s investor relations strategy and messaging.
  • Monitor market trends, peer performance, and investor sentiment to inform leadership.
  • Serve as the primary point of contact for investor inquiries and analyst engagement.
  • Collaborate with finance, legal, and communications teams to ensure accurate and compliant disclosures.
  • Maintain and update investor relations content on the company website and other platforms.
  • Support executive leadership in preparing for investor interactions and public speaking engagements.

Qualifications:

  • Bachelor’s degree in Finance, Accounting, Business, or related field (MBA or CFA preferred).
  • 5+ years of experience in investor relations, corporate finance, or equity research.
  • Strong understanding of financial statements, valuation, and capital markets.
  • Excellent written and verbal communication skills.
  • Ability to translate complex financial data into clear, compelling narratives.
  • Experience working with public company reporting and SEC regulations.
  • Strategic thinker with strong analytical skills.
  • Comfortable working in a fast-paced, high-visibility environment.
  • Collaborative and able to build relationships across departments and with external stakeholders.What We Offer:
    • Competitive salary and benefits package.
    • Opportunities for professional growth and development.
    • A collaborative and innovative work environment.
    • The chance to work with cutting-edge technologies and make a significant impact.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to:

Shannon Peters, Datavault AI Recruiting Manager.

Apply Here

       

     

Director of Operations

Location: Philadelphia, Pennsylvania
Job Type: Full-Time, Onsite

About Us:

Datavault AI Inc. (formerly WiSA Technologies) is a leading innovator in immersive multichannel wireless audio and AI-driven data monetization. We are dedicated to delivering cutting-edge solutions and exceptional customer support across a wide range of industries.

The company operates through three primary divisions:

  • Data Science Division – Provides high-performance computing (HPC) software applications and Web 3.0 data management licenses for industries including biotech, energy, education, fintech, real estate, and healthcare.
  • Acoustic Science Division – Licenses spatial and multichannel HD sound transmission technologies under the ADIO®, WiSA®, and Sumerian® brands, serving sectors such as sports & entertainment, events & venues, automotive, and finance.
  • CSI Division (formerly CompuSystems, Inc.) – Acquired in 2025, CSI is a premier provider of event registration, lead retrieval, and data analytics services. Now operating as a core part of Datavault AI, the CSI Division enhances our capabilities in the live events space and beyond, delivering intelligent, scalable, and customer-first solutions for trade shows, corporate events, and experiential activations.

Together, these divisions position Datavault AI at the forefront of data-driven innovation, immersive technology, and operational excellence.

Job Description:

The Director of Operations is the operational backbone of Datavault AI. In this high-impact role, you’ll work closely with functional leaders to align strategy, streamline execution, and drive operational efficiency. You’ll be instrumental in building scalable systems, solving complex problems, and ensuring that teams are empowered to deliver results. If you're a systems thinker who thrives in fast-paced environments and brings a proactive, collaborative approach to operational excellence, this role is for you.

Key Responsibilities:

  • Strategic Planning & Execution
    • Partner with leadership to translate company goals into actionable plans.
    • Drive cross-functional initiatives and ensure timely delivery of key projects.
  • Operational Excellence
    • Identify bottlenecks and implement scalable processes across departments.
    • Develop and monitor KPIs to track performance and drive accountability.
  • Team Enablement
    • Facilitate effective communication and collaboration between teams.
    • Support department heads in resource planning, budgeting, and prioritization.
  • Process & Systems Optimization
    • Evaluate and implement tools and systems to improve operational workflows.
    • Lead change management efforts to ensure adoption and impact.
  • Culture & Leadership
    • Foster a culture of ownership, transparency, and continuous improvement.
    • Be a trusted advisor and sounding board to the executive team.

Qualifications:

  • 7+ years of experience in operations, strategy, or program management, ideally in a startup or tech environment.
  • Proven track record of leading cross-functional initiatives and driving results.
  • Strong analytical, organizational, and communication skills.
  • Comfortable navigating ambiguity and wearing multiple hats.
  • Experience with project management tools and data dashboards.
  • Background in scaling operations from early-stage to growth.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and innovative work environment.
  • The chance to work with cutting-edge technologies and make a significant impact.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to
Shannon Peters, Datavault AI Recruiting Manager.

Apply Here

Field Application Engineer (FAE)

Software Field Applications Engineer

Location: Philadelphia, PAJob Type: Full-Time, Onsite

About Us:

Datavault AI Inc. (WiSA product family) is a leading innovator in immersive multichannel wireless audio, dedicated to providing cutting-edge solutions and exceptional customer support. We are seeking a talented and motivated Solutions Software FAE to join our dynamic team.

The Role:

As a Software Field Application Engineer (FAE), you will be instrumental in ensuring the seamless integration of our software solutions with customer hardware SoC/IoT systems. You will collaborate closely with our engineering team to provide valuable product feedback and serve as a liaison between customers and engineers.

Key Responsibilities:

  • Integrate customer support software with our solutions.
  • Develop and maintain comprehensive documentation for software integration.
  • Collaborate closely with engineers to provide product feedback and improvements.
  • Act as a liaison between customers and the engineering team, ensuring smooth communication and issue resolution.
  • Develop, support, and demonstrate proof of concepts using our hardware development kits.
  • Provide technical support and troubleshooting for customers.
  • Stay up to date with the latest industry trends and technologies.
  • Support customer visits and trade shows as requested.

Qualifications:

  • BS or MS (BS) degree in Computer Science, Software Engineering
  • Minimum 3 years of Software programming experience.
  • Proficiency in MATLAB programming and audio technologies.
  • Experience in software integration and customer support.
  • Ability to work collaboratively with engineering within an agile process.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Excellent documentation skills.
  • This role includes regular travel (about 50%).

What We Offer:

  • Competitive salary and benefits package.
  • A fast-paced, high-impact work environment.
  • Opportunity to work closely with executive leadership.
  • The chance to work with cutting-edge technologies and make a significant impact.
  • A culture of innovation, ownership, and growth.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to
Shannon Peters, Datavault ai Recruiting Manager.

Apply Here

       

     

Full-Stack Developer

Full-Stack Developer

Location: Atlanta, GA
Job Type: Full Time, Hybrid

About Us:

Datavault AI Inc. (formerly WiSA Technologies) is a leading innovator in immersive multichannel wireless audio and AI-driven data monetization. We are dedicated to delivering cutting-edge solutions and exceptional customer support across a wide range of industries.

The company operates through three primary divisions:

  • Data Science Division – Provides high-performance computing (HPC) software applications and Web 3.0 data management licenses for industries including biotech, energy, education, fintech, real estate, and healthcare.
  • Acoustic Science Division – Licenses spatial and multichannel HD sound transmission technologies under the ADIO®, WiSA®, and Sumerian® brands, serving sectors such as sports & entertainment, events & venues, automotive, and finance.
  • CSI Division (formerly CompuSystems, Inc.) – Acquired in 2025, CSI is a premier provider of event registration, lead retrieval, and data analytics services. Now operating as a core part of Datavault AI, the CSI Division enhances our capabilities in the live events space and beyond, delivering intelligent, scalable, and customer-first solutions for trade shows, corporate events, and experiential activations.

Together, these divisions position Datavault AI at the forefront of data-driven innovation, immersive technology, and operational excellence.

Description:

We're seeking a highly motivated and skilled full-stack developer to join our team.  The ideal candidate will have experience with Node.js, Go, Three.js and PostgreSQL to further develop, maintain, and advance our existing SaaS platform.  You will be a key member of our development team and will have the ability to help take our projects to the next level.

Key Responsibilities:

  • Developing high-quality, maintainable, and scalable SaaS platforms using HTML, CSS, Three.js, JavaScript, Node.js and Go.
  • Designing and implementing robust solutions for data storage, retrieval, and manipulation.
  • Collaborating with cross-functional teams to ensure smooth project delivery.
  • Participating in code reviews and contributing to the improvement of our development workflow.
  • Staying up to date with the latest technologies and best practices.
  • Troubleshooting and resolving complex technical issues.

Qualifications:

  • 3+ years of experience in developing Node.js Express applications.
  • 1+ years of experience in developing Go applications.
  • Strong understanding of SQL and NoSQL databases.
  • Experience developing secure JSON API webservices.
  • Experience with front-end technologies like Three.js, HTML and CSS.
  • Experience with cloud-based services (AWS, etc.).
  • Strong knowledge of software development best practices (agile methodologies, testing, etc.).
  • Strong knowledge of Web security best practices and OWASP guidelines.
  • Excellent problem-solving skills and attention to detail.

Desired Qualifications:

  • Experience guiding, leading and mentoring engineering teams.
  • Knowledge of blockchain technologies and concepts - geth, EVM, Solidity, web3js.
  • Knowledge of machine learning or data science concepts - Jupyter, TensorFlow, llama.
  • Experience developing native Mobile Apps - iOS & Android -Objective-C, Java, Swift, Kotlin.
  • Knowledge of continuous integration and delivery pipelines -Jenkins, TeamCity, Bamboo.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and innovative work environment.
  • The chance to work with cutting-edge technologies and make a significant impact.

How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to
Shannon Peters, Datavault ai Recruiting Manager.

Apply Here

       

     

Mobile App Developer - iOS

Mobile App Developer - iOS
Location: Atlanta, Georgia

Job Type: Full-Time

Datavault AI is revolutionizing the way organizations manage, value, and monetize their data. We empower businesses to unlock the full potential of their data through advanced financial modeling, risk assessment, and governance tools, all while maintaining privacy and regulatory integrity.

The Role:

We are seeking a highly skilled iOS Apps Developer with hands-on experience in both Objective-C and Swift, and a proven track record of building and releasing apps to the Apple App Store. The ideal candidate will also have hands-on experience porting or adapting Android apps into native iOS applications, ensuring consistent functionality, design, and performance across platforms.  You’ll own the entire iOS development lifecycle—design, development, testing, release, and maintenance—while collaborating with cross-functional teams to deliver high-quality, user-focused mobile experiences.

Key Responsibilities:

  • Design, develop, and maintain native iOS applications using Objective-C and Swift.
  • Lead the full app development lifecycle: concept, design, build, test, deploy, release, and maintain.
  • Convert existing Android applications into fully native iOS apps, ensuring UI/UX consistency and performance parity across platforms.
  • Collaborate closely with Android developers and designers to align architecture, functionality, and feature sets.
  • Integrate apps with RESTful APIs and third-party SDKs.
  • Manage the App Store release cycle, including app signing, provisioning, and submission through App Store Connect.
  • Monitor app performance post-launch and implement updates or fixes as needed.
  • Stay up to date with the latest iOS frameworks, development tools, and Apple guidelines.

Qualifications:

  • Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).
  • 3+ years of experience developing native iOS applications.
  • Strong proficiency in Swift and Objective-C.
  • Demonstrated experience taking at least one iOS app from development through production and deployment to the App Store.
  • Deep understanding of UIKit, Core Data, Auto Layout, networking, memory management, and concurrency.
  • Experience using Xcode, Git, and CI/CD pipelines for iOS projects.
  • Familiarity with App Store Connect, TestFlight, and Apple’s review and release processes.
  • Strong problem-solving, debugging, and analytical skills.
  • Exposure to cross-functional Agile development environments.
  • Excellent collaboration and communication abilities.

What We Offer:

  • Competitive salary and benefits package.
  • A fast-paced, high-impact work environment.
  • Opportunity to work closely with executive leadership.
  • The chance to work with cutting-edge technologies and make a significant impact.
  • A culture of innovation, ownership, and growth.

How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to
Shannon Peters, Datavault AI Recruiting Manager.

Apply Here

       

     

Project Manager, Creative

Project Manager, Creative
Location: Philadelphia, Pennsylvania
Job Type: Full-Time, Onsite

About Us: Datavault AI Inc. (formerly WiSA Technologies) is a leading innovator in immersive multichannel wireless audio and AI-driven data monetization. We are dedicated to delivering cutting-edge solutions and exceptional customer support across a wide range of industries.

The company operates through three primary divisions:

  • Data Science Division – Provides high-performance computing (HPC) software applications and Web 3.0 data management licenses for industries including biotech, energy, education, fintech, real estate, and healthcare.
  • Acoustic Science Division – Licenses spatial and multichannel HD sound transmission technologies under the ADIO®, WiSA®, and Sumerian® brands, serving sectors such as sports & entertainment, events & venues, automotive, and finance.
  • CSI Division (formerly CompuSystems, Inc.) – Acquired in 2025, CSI is a premier provider of event registration, lead retrieval, and data analytics services. Now operating as a core part of Datavault AI, the CSI Division enhances our capabilities in the live events space and beyond, delivering intelligent, scalable, and customer-first solutions for trade shows, corporate events, and experiential activations.

Together, these divisions position Datavault AI at the forefront of data-driven innovation, immersive technology, and operational excellence.

Job Description: As Sr. Project Manager, you will apply your technical expertise and leadership skills to drive successful project outcomes. You will guide and mentor less experienced project managers while facilitating design sessions and ensuring effective communication across teams. Your ability to manage resources, schedules, and stakeholder relationships will be key to ensuring seamless project execution. You will play a significant role in creating a collaborative, problem-solving environment and delivering impactful results in a fast-paced, trust-driven workplace.

Key Responsibilities:

  • Work with stakeholders to define project scope, goals, and deliverables, ensuring alignment and clear communication.
  • Develop and manage project schedules, resources, and priorities. Use project management tools, reports, and dashboards to track progress and communicate status effectively.
  • Foster and maintain strong relationships with key project decision-makers and cross-functional teams.
  • Lead collaboration between teams to reach consensus on technical design solutions, ensuring they enhance project outcomes.
  • Provide ongoing technical support throughout the project lifecycle, troubleshooting issues and ensure smooth execution.
  • Ensure quality documentation of current and future solution designs, maintaining accuracy and clarity.
  • Mentor and support other project managers, sharing best practices and methodologies to enhance team performance and project outcomes.

Qualifications:

  • 5+ years of experience managing technical projects.
  • Strong background in graphic design and/or experience supporting creative professionals as a Project Manager.
  • Proficient in Adobe Suites, Microsoft Office Suites, Jira and other similar project management software tools.
  • Excellent communication skills to effectively collaborate with internal and external teams.
  • Experience mentoring and guiding creatives at various levels.
  • Detail-oriented and organized, ensuring high-quality, on-time delivery.
  • Ability to guide, mentor, and support other project managers, driving continuous improvement across the team.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and innovative work environment.
  • The chance to work with cutting-edge technologies and make a significant impact.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to
Shannon Peters, Datavault AI Recruiting Manager.

Apply Here

       

     

Public Relations Officer

JobTitle: Public Relations Officer

Location: Philadelphia, Pennsylvania

Job Type: Full-Time, Onsite

About Us: Datavault AI Inc. (formerly WiSA Technologies) is a leading innovator in immersive multichannel wireless audio and AI-driven data monetization. We are dedicated to delivering cutting-edge solutions and exceptional customer support across a wide range of industries.

The company operates through three primary divisions:

  • Data Science Division – Provides high-performance computing (HPC) software applications and Web 3.0 data management licenses for industries including biotech, energy, education, fintech, real estate, and healthcare.
  • Acoustic Science Division – Licenses spatial and multichannel HD sound transmission technologies under the ADIO®, WiSA®, and Sumerian® brands, serving sectors such as sports & entertainment, events & venues, automotive, and finance.
  • CSI Division (formerly CompuSystems, Inc.) – Acquired in 2025, CSI is a premier provider of event registration, lead retrieval, and data analytics services. Now operating as a core part of Datavault AI, the CSI Division enhances our capabilities in the live events space and beyond, delivering intelligent, scalable, and customer-first solutions for trade shows, corporate events, and experiential activations.

Together, these divisions position Datavault AI at the forefront of data-driven innovation, immersive technology, and operational excellence.

Job Description: We are currently searching for an experienced public relations officer familiar with the financial and technology space for a full-time role in person.  You will work side by side with top talents from all around the world to improve your skills and advance in the company. We listen to your ideas and use them.

Key Responsibilities:

  • Develop and execute PR campaigns and media relations strategies (outreach on social media, other publications, influencer campaigns, calling target audiences, etc.).
  • Collaborate with internal teams (e.g. marketing) and external vendors and maintain open communication with senior management.
  • Edit and update promotional material and publications (brochures, videos, social media posts etc.).
  • Prepare and distribute press releases.
  • Organize PR events (e.g. open days, press conferences).
  • Seek opportunities for partnerships, sponsorships and advertising.
  • Address inquiries from the media and other parties.
  • Track media coverage and follow industry trends using tracking platforms.
  • Prepare and submit PR reports.
  • Manage PR issues.

Qualifications:

  • Proven experience as a Public Relations Officer or similar PR role.
  • Experience managing media relations (online, broadcast and print).
  • Background in researching, writing and editing publications.
  • Proficient in MS Office and social media.
  • Familiarity with project management software and video/photo editing is a plus.
  • Strong communication ability (oral and written).
  • Excellent organizational skills.
  • Ability to work well under pressure.
  • Creativity and problem-solving aptitude.
  • BS/BA in Public Relations, Journalism, Communications or a related field is preferred but not required.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and innovative work environment.

The chance to work with cutting-edge technologies and make a significant impact.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to

Shannon Peters, Datavault AI Recruiting Manager.

Apply Here

       

     

Registration Project Manager & Knowledge Management Lead

Registration Project Manager & Knowledge Management Lead
Location: Philadelphia, PA
Job Type: Full Time, Onsite

About us:

Event Citadel, a Datavault AI company, is a leading provider of event registration, lead retrieval, and data analytics solutions. As a pioneer in the tech space event since 1976, we’ve helped power thousands of trade shows, corporate events, and experiential activations with seamless technology and exceptional service.

Now operating as a core division of Datavault AI, Event Citadel is expanding its impact by delivering intelligent, scalable, and customer-first solutions that go beyond registration, helping event organizers drive engagement, capture insights, and optimize performance.

For decades, our core services have included online and onsite registration and exhibitor lead capture, but we’re constantly evolving. Today, our team supports clients with a full suite of event management services, including planning, operations, sales, marketing, and attendee engagement — all backed by cutting-edge technology and a passion for innovation.

The Role:

The RPM & Knowledge Management Lead is responsible for developing, maintaining, and enforcing operational processes and documentation across the RPM function. This role ensures consistency, compliance, and high-quality execution by owning SOP development, risk and escalation management, process training, and cross-functional communication. The ideal candidate is detail-oriented, highly organized, and skilled at driving operational excellence.

Key Responsibilities:
SOP & Process Development

  • Draft, update, and maintain Standard Operating Procedures (SOPs) for all RPM operations.
  • Identify process gaps and recommend improvements to enhance efficiency, accuracy, and scalability.
  • Partner with cross-functional teams to ensure SOPs reflect current operational requirements, system capabilities, and evolving workflows.
  • Manage version control and ensure all RPM team members have access to the most current documentation.
  • Participate in testing new processes, systems, or tools prior to finalizing SOPs (UAT coordination).
  • Train new RPMs on updated procedures and track adoption and understanding.

Client Management & Communication

  • Document key client interactions, escalations, and related SOPs within designated tracking systems.
  • Promptly escalate client concerns or risks to the RPM Manager with actionable recommendations.

Issue Escalation & Risk Mitigation

  • Identify issues early and alert the RPM Manager of risks that may impact timelines or deliverables.
  • Develop and maintain SOPs outlining escalation paths for common operational challenges.
  • Track escalations through closure, ensuring timely updates and appropriate communication.
  • Support coordination between operations, IT, and field teams to enable swift issue resolution.

Compliance & Quality Assurance

  • Ensure SOP compliance across assigned accounts and event operations.
  • Conduct periodic compliance reviews and immediately flag any deviations.
  • Maintain accurate and timely data in required systems in partnership with DVLT Ops and RPM management.
  • Support internal audits and assist with post-event evaluations to validate compliance performance.

Collaboration with the RPM Manager

  • Provide structured updates on progress, risks, bottlenecks, and resource needs.
  • Assist with workload planning and coordination to ensure balanced coverage across RPMs.
  • Contribute actionable insights during weekly operational meetings.
  • Help implement performance improvement initiatives within the RPM team.
  • Serve as an escalation point when the RPM Manager is unavailable.

Professional Standards & Accountability

  • Uphold strong documentation practices, including meeting notes, timelines, and change controls.
  • Maintain professional, clear, and timely communication across internal and external stakeholders.
  • Engage in continuous learning related to compliance standards, client expectations, and operational tools.

Qualifications:

  • 3–5+ years of operational, project management, or process documentation experience.
  • Experience in workflow design, SOP creation, or compliance management is strongly preferred.
  • Strong communication, organization, and cross-functional collaboration skills.
  • Ability to manage simultaneous tasks in a fast-paced environment.
  • Proficiency with operational tools and documentation platforms.

What We Offer:

  • Competitive salary and benefits package.
  • A fast-paced, high-impact work environment.
  • Opportunity to work closely with executive leadership.
  • The chance to work with cutting-edge technologies and make a significant impact.
  • A culture of innovation, ownership, and growth.

How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to
Shannon Peters, Datavault AI Recruiting Manager.

       

     

Registration Project Manager & Support Lead

Registration Project Manager & Support Lead
Location: Philadelphia, PA
Job Type: Full Time, Onsite

About us:

Event Citadel, a Datavault AI company, is a leading provider of event registration, lead retrieval, and data analytics solutions. As a pioneer in the tech space event since 1976, we’ve helped power thousands of trade shows, corporate events, and experiential activations with seamless technology and exceptional service.

Now operating as a core division of Datavault AI, Event Citadel is expanding its impact by delivering intelligent, scalable, and customer-first solutions that go beyond registration, helping event organizers drive engagement, capture insights, and optimize performance.

For decades, our core services have included online and onsite registration and exhibitor lead capture, but we’re constantly evolving. Today, our team supports clients with a full suite of event management services, including planning, operations, sales, marketing, and attendee engagement — all backed by cutting-edge technology and a passion for innovation.

The Role:

The RPM & Support Lead serves as the primary liaison between Event Citadel and its clients while also providing leadership and support to the Registration Project Manager (RPM) team. This role is responsible for delivering exceptional client service, overseeing registration project execution, and ensuring adherence to Event Citadel processes, quality standards, and testing procedures. In addition to managing assigned events, the RPM & Support Lead provides ongoing guidance to RPMs, including coordinating and conducting weekly 1:1 meetings to monitor progress, offer support, and ensure project consistency across the department.

Key Responsibilities:
Processes, Procedures & Quality Control

  • Follow all Event Citadel-defined event processes and adhere to company testing standards and escalation procedures.
  • Ensure all billable service work aligns with the sales contract; obtain supervisor approval for any out-of-scope work before quoting.
  • Create comprehensive test batches reflecting all business rules (registration types, codes, options, web services, etc.).
  • Develop and maintain a Production Specification Manual (PSM) for each assigned event.
  • Order and track all required show materials.
  • Work collaboratively with the show team to build event databases and websites.
  • Partner with the onsite team to design registration layouts and determine equipment requirements.
  • Travel to events and client meetings as needed.
  • Maintain accurate and timely entries in the EZLabor time recording system.

Leadership & Team Support

  • Serve as a strong client advocate, ensuring timely delivery, accuracy, and outstanding customer service.
  • Provide clear leadership, direction, and guidance to both your assigned show team and the broader RPM group.
  • Coordinate, schedule, and lead weekly 1:1 meeting with RPMs to review workload, offer support, ensure process alignment, and address challenges proactively.
  • Lead client and internal project meetings to gather requirements, document needs, and identify solutions aligned with Event Citadel processes and best practices.
  • Collaborate with internal technical teams to analyze client requirements and contribute to the development and communication of custom registration solutions.

Expectations:

  • Achieve full self-sufficiency within nine months, requiring minimal supervisor support.
  • Develop deep knowledge of the PSM and understand how its components connect across departments.
  • Maintain a broad and detailed understanding of the full registration life cycle.
  • Escalate issues promptly that may impact Event Citadel’s ability to deliver exceptional service.
  • Notify leadership if an event encounters significant concerns; such events may be placed on high alert.
  • Build strong client relationships and recommend solutions using Event Citadel’s available products and capabilities.
  • Respond to client inquiries quickly and professionally.
  • Request supervisor assistance when appropriate.
  • Understand all RPM responsibilities and how they integrate with cross-functional team roles.
  • Stay current on new Event Citadel products, updates, and service offerings.
  • Perform other duties as assigned.

Key Performance Evaluation Measures:

  • Client satisfaction and survey results.
  • Contract renewals and client retention.
  • Adherence to defined processes, timelines, and quality standards.
  • Ability to meet labor hour budgets.
  • Effective communication and cross-team collaboration.
  • Compliance with testing procedures.
  • Smooth, error-free show execution from planning to completion.
  • Strength of client relationships and internal team rapport.
  • Effective support and development of RPM team members.
  • Achievement of individual and team performance goals.

What We Offer:

  • Competitive salary and benefits package.
  • A fast-paced, high-impact work environment.
  • Opportunity to work closely with executive leadership.
  • The chance to work with cutting-edge technologies and make a significant impact.
  • A culture of innovation, ownership, and growth.

How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to
Shannon Peters, Datavault AI Recruiting Manager.

       

     

Sales Development Representative (SDR)

JobTitle: Sales Development Representative (SDR)

Location: Chicago & Washington DC

Job Type: Full Time, Remote

About us: CompuSystems (CSI), a Datavault AI company, is a leading provider of event registration, lead retrieval, and data analytics solutions. As a pioneer in the tech space event since 1976, we’ve helped power thousands of trade shows, corporate events, and experiential activations with seamless technology and exceptional service.

Now operating as a core division of Datavault AI, CSI is expanding its impact by delivering intelligent, scalable, and customer-first solutions that go beyond registration, helping event organizers drive engagement, capture insights, and optimize performance.

For decades, our core services have included online and onsite registration and exhibitor lead capture, but we’re constantly evolving. Today, our team supports clients with a full suite of event management services, including planning, operations, sales, marketing, and attendee engagement — all backed by cutting-edge technology and a passion for innovation.

Job Description: Are you a natural connector, a relentless prospector, and someone who thrives on turning cold leads into opportunities? At CompuSystems (CSI), we’re looking for a high-energy Sales Development Representative (SDR) who’s ready to roll up their sleeves and help fuel our growth. This is not your average SDR role, you will be at the front lines of our sales engine, driving outreach, building relationships, and actively engaging with industry communities. If you love the thrill of the hunt, enjoy meaningful conversations, and want to be part of a fast-moving team, we want to hear from you.

Key Responsibilities:

  • Own the top of the funnel: Make lots of cold calls, send personalized emails, and use social media to spark interest and start conversations.
  • Research & Prospect: Identify and target companies that align with our ideal customer profile using tools like LinkedIn, Apollo, and CRM data.
  • Qualify Leads: Understand prospect needs, budget, and timeline to determine fit before passing to Account Executives.
  • Follow Up Relentlessly: Stay on top of warm leads, re-engage cold ones, and never let a good opportunity slip through the cracks.
  • Schedule Meetings: Book discovery calls and meetings for our sales team to pursue qualified opportunities.
  • Engage Locally: Represent CSI at local industry chapter events, networking meetups, and professional associations to build brand awareness and generate leads.
  • Collaborate Cross-Functionally: Work closely with marketing and sales leadership to refine messaging and outreach strategies.
  • Keep It Clean: Maintain accurate records of all lead interactions and progress in Salesforce.

Qualifications:

  • 2+ years of experience in outbound sales, lead generation, or customer-facing roles.
  • Excellent communication skills — both written and verbal.
  • A self-starter attitude with a love for outreach and relationship-building.
  • Strong organizational and time-management skills.
  • Familiarity with CRM tools (Hubspot preferred).
  • Willingness to attend and participate in local industry events and networking opportunities.

Preferred Experience:

  • Bachelor’s degree or equivalent experience.
  • Experience in B2B SaaS, event technology, or tech sales.

What We offer:

  • Competitive compensation package- base pay plus commission.
  • Fully remote position – work from anywhere!
  • Full benefits package – including 401K & health benefits.
  • Unlimited vacation time – because work-life balance matters.
  • The opportunity to work with a leading event registration provider.
  • A collaborative, innovative, and supportive team culture.
  • Opportunities to grow your network and industry presence.
  • The chance to make a real impact in a fast-growing company.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to:

Shannon Peters, Datavault AI Recruiting Manager.

Apply Here